Setting up auto-responder for your email account

In the event that you are away from work or on a vacation and do not want your clients or contacts to ponder about why you are not responding to their mail. A solution is to setup auto responder for your email account. Follow the instructions below.

Set up auto responder via Webmail:

Step 1: Login to your Webmail Dashboard and click on “Autoresponders”.


Step 2: Once the next window loads, click on the “Add Autoresponder” button.


Step 3: On the next screen you will create your autoresponder. Once you have keyed in the information and have verified that all of it is correct, click on “Create/Modify”



The Interval option refers to the the number of hours to wait between responses to the same email address.

For example, if you set up an autoresponder with an interval of 24, and you receive an email from at 8 am on Monday, the autoresponder will respond to his message immediately. However, if continues to email you throughout the day, the autoresponder will not send him another response for 24 hours after his initial email (in this case, till 8 am Tuesday). If he did email you again after the 24-hour interval expires, he will receive an auto response immediately.

If your interval is set to 0, cPanel sends an auto response to each email.

You now can confirm that the autorepsonder is created correctly by visiting the autorepsonder page again.