Can I access my domain without the www placed in front?

All domains are created such that they can be accessed directly with or without the “www” in...

Clamd download error solutions

This article will guide you on how to solve Clamd download error if you come across such error...

Confused with Linux or Windows Hosting?

Linux and Windows are operating systems which a web server runs. There is a common misconception...

Connect to Team Viewer application

Our Web Hosting engineers will determine if your issue can be solved by accessing your computer...

Control panel login screen unavailable

Are you facing problems logging into your control panel at work, cafes or corporate network but...

Does Quape offer On-Site support?

Yes, Quape offers On-Site support for customers who availed Quape hosting services. On-Site...

Domain and account activation

FAQ: How long does a domain and account activation take? Answer: Once payment is successful,...

Domain transfer or Data files to transfer first?

FAQ: Should I do a domain transfer or data files transfer first? Answer: For safety reasons,...

Hosting multiple domains in 1 hosting account

For WEB HOSTING Plans Yes. Our WEB HOSTING plans allow multiple domain hosting, otherwise known...

How to Obtain Technical Support?

To receive technical support, follow these steps: Check through our Knowledge base (URL) If...

How to change or update nameservers?

If you wish to use other hosting company for a domain name that is registered with Quape, you are...

How to get started with Quape?

I want to get started with Quape, but I am unsure to what I need to sign up for. Our brief...

How to have a problem-free script installation?

Most commonly, we prefer to use open source scripts because it is free, however, if we cannot...

How to obtain more storage space?

Have More Storage Space Shared Hosting Exceeding the allocated storage space in your hosting...

How to use google apps with Quape hosting?

There are instances that you may want to use google apps with your hosting account in Quape....

Making your website inaccessible to all visitors except yourself

How to make your website inaccessible to all visitors except yourself? You may want to do it for...

Modify Exim Port (VPS hosting and above)

VPS hosting and Dedicated Server hosting have the ability to modify exim port using WHM. Many...

My Website Page Not Found Error Solutions

Troubleshooting Guide If you have already signed up for a hosting account with us, please...

Protect email from spambots

Are you protecting your email addresses? The guide below is how you can protect email from...

Purchase SSL from QUAPE with external hosting

Yes, you can purchase SSL from Quape with external hosting (your website is hosted by another...

Secure website with SSL

Ever wondered why some URLs begins with “https://”, while others start with “https://”? You may...

Sending Large Files using FTP Hosting

Sending Large Files using FTP Hosting

Most email services have restrictions on file attachment sizes, and they usually have a maximum...

Simple FAQ on SSL Certificate – From a HTTP to HTTPS website

Ever wondered why some URLs begins with “https://”, while others start with “https://”? You may...

The differences between Shared vs VPS vs Dedicated Hosting

Shared vs VPS vs Dedicated Hosting There are three main types of hosting plans available for...

Understanding SSL

Secure Sockets Layer (SSL) Sensitive information transmitted across the Internet in plaintext is...

Unmetered Data Transfer

How and why would Quape offer Unmetered Data Transfer? Even though local bandwidth is costly, we...

VPS and Dedicated Server Addon Services

By default, our VPS and Dedicated Server Addon Services are set to “Monthly”. If you wish to...

Website is listed as suspicious by Google

Are you experiencing a Google error when accessing your website? We have listed some helpful...

What I should do to load my website quicker?

How do I make my website load faster? Here are some ways you can speed up your website loading...

What are your nameservers (DNS)?

For Web Hosting, Email Hosting and Business Hosting packages, the NameServers / DNS are as...

What happens when my account run out of space?

When your account is out of space, emails and website services will be obstructed. It means...

What support does my hosting plans cover?

Default Support Coverage for All Hosted Services By default, all Quape-hosted customers will...

Why should you buy SSL?

You could be satisfied with the security of your website. However, it is advantageous if you...